TheFlightWall Plus

TheFlightWall Plus Privacy Policy (United States)

Effective date: July 15, 2026 Last updated: July 15, 2026

1. Who we are

TheFlightWall Plus (the "Service") is operated by AxisNimble Inc., a Delaware corporation ("AxisNimble," "we," "us"). The Service lets pilots, flight crew, and other users sync their flight schedules to a TheFlightWall display, via our website, mobile app, and connected display devices.

For any privacy question or request, contact us at privacy@theflightwall.com.

2. Scope

This policy applies to users of the Service in the United States, covering our website, mobile app, display devices, and related services. It describes what personal information we collect, how we use and share it, how long we keep it, and the choices you have.

3. Information we collect

Account and profile information. Email address, name, password (stored in hashed form by our authentication provider — we never see or store your plain-text password), and the country you select during account setup.

Schedule data. Flight schedule information you add or import, including flights, dates and times, airports and routes, duty periods, and any notes you attach. This can come from:

  • Google Calendar import — if you connect your Google account, we access your calendar on a read-only basis to import schedule events (see Section 5);
  • Calendar file or URL import — ICS files you upload or calendar URLs you subscribe;
  • Manual entry — flights you add directly.

Device information. Identifiers for the TheFlightWall display devices you link to your account, their link status, and display configuration settings.

Billing information. Payments are processed by Stripe. We do not receive or store your full card number; we store your subscription status and plan details.

Technical data. Standard server logs (such as IP address, browser type, and timestamps) generated when you use the Service, used for security and operations.

We do not currently use third-party advertising trackers or analytics pixels in the Service.

4. How we use information

We use personal information to:

  • provide the Service: sync, parse, and display your flight schedule on your linked devices;
  • create and manage your account and authenticate you;
  • process subscription payments and manage entitlements;
  • send transactional service emails (for example, account verification, schedule re-sync notifications) via our email providers;
  • provide customer support;
  • secure, maintain, and improve the Service;
  • comply with legal obligations.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

5. Google user data

If you choose to connect Google Calendar, we request the read-only Google Calendar scope (calendar.readonly) and use it solely to read calendar events so we can import your flight schedule into the Service. Specifically:

  • We access calendar event data (event titles, descriptions, times, and locations) only to identify and import schedule entries you choose to sync.
  • We store the resulting schedule entries in your account, along with the tokens needed to keep your schedule in sync. Refresh tokens are stored encrypted.
  • We do not use Google user data for advertising, and we do not sell it.
  • Humans do not read your Google Calendar data except with your explicit consent (for example, in a support case you initiate), where necessary for security or debugging, or where required by law.
  • You can disconnect Google Calendar at any time from the import settings, which stops further access; you can also revoke our access from your Google Account permissions.

TheFlightWall Plus' use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

6. Automated schedule parsing (AI)

To convert imported calendar events into structured flight entries, the text of imported events is processed by OpenAI, acting as our service provider. This processing is limited to parsing your schedule; the data is not used by us or, per our provider agreement, by OpenAI to train AI models. You can always review, correct, or delete the parsed results in the Service.

7. How we share information

We share personal information only with:

  • Service providers that process data on our behalf under contract:

| Provider | Purpose | | --- | --- | | Supabase (on AWS, US region) | Database, authentication, and storage | | Stripe | Subscription payments | | Resend | Transactional email (e.g. schedule re-sync notifications) | | Supabase Auth | Account verification and auth emails | | OpenAI | Automated schedule parsing (Section 6) | | Google | Calendar import, only if you connect it (Section 5) |

  • Legal and safety: if required by law, legal process, or to protect the rights, safety, or property of users, the public, or AxisNimble;
  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this policy.

8. Data retention

  • Schedule data is retained for as long as your account is active — historical reference is a core function of the Service.
  • If you delete your account, personal data is removed from our primary systems within 30 days and ages out of encrypted backups within our backup-retention window.
  • Accounts inactive for an extended period (24–36 months) may be flagged for deletion or anonymization.
  • You can delete individual schedule records at any time.

9. Your choices and rights

  • Access and export: you can request a copy of your identity and schedule data in a portable format.
  • Correction: you can edit your profile and schedule data in the Service.
  • Deletion: you can delete your account from the app or website, or by emailing us; deletion follows the retention timelines in Section 8.
  • Email: transactional emails are part of the Service; any marketing email will include an unsubscribe link.

Depending on your state of residence, you may have additional rights under state privacy laws (such as the right to know, delete, or correct personal information, and the right to non-discrimination for exercising those rights). We honor these requests regardless of state. To exercise any right, email privacy@theflightwall.com; we will verify your request via your account email.

10. Security

We encrypt data in transit (TLS) and at rest, enforce per-user row-level access controls in our database, restrict internal access on a least-privilege basis with multi-factor authentication, and encrypt stored OAuth tokens. No system is perfectly secure; if a breach affecting your personal information occurs, we will notify you and the relevant authorities as required by law.

11. Children

The Service is intended for users 16 years of age or older. We do not knowingly collect personal information from anyone under 16. If you believe a child under 16 has provided us personal information, contact us and we will delete it.

12. International users

The Service is currently offered in the United States and your data is stored in the United States. As we open additional regions, region-specific privacy notices will be published alongside this one.

13. Changes to this policy

We may update this policy from time to time. We will post the updated version at this URL with a revised "Last updated" date, and for material changes we will notify you by email or in the Service before they take effect.

14. Contact

AxisNimble Inc. Email: privacy@theflightwall.com